The role of a process agent is a vitally important service for many overseas businesses dealing with suppliers or tenders in the UK, or raising a loan from a City institution. In respect of the latter, the lending bank will require the appointment of a UK based process agent to receive formal notices should the borrower default on the loan.

UK process agents (also known as agent for service of process, registered agent, registered agent for service of process or resident agent) accept service of notices, proceedings or documents on behalf of their overseas clients in situations where, usually because of contractual obligations, it is not possible for them to be served abroad.

Under English court procedure rules, it is necessary to serve papers to start proceedings correctly. If a party does not have an address within England, the process for serving these papers abroad is lengthy and complicated. It is therefore customary – and indeed often required by the UK entity supplying the service or loan – for the overseas entity to appoint a UK process agent and agree that service at the address of the process agent will constitute proper service for the purposes of the court procedural requirements.

A process agent can also act in a broader capacity for the appointing company, including acting as a process agent for court actions, receiving documents in connection with arbitration proceedings, and receiving notices under contracts where an independent party is needed.

London Registrars can offer you a comprehensive and cost effective service as a process or service agent which will enable you to comply with your contractual obligations and give you the confidence of knowing that you have a dependable company in England representing your interests.

The team that deals with our process agency work is dedicated to providing an efficient service and well aware that speed and efficiency are needed when setting up a process agency agreement. Hence we always try to set up your agreement on the same day that we receive your instructions and remittance.

Our charges vary, depending on the number of appointors requiring process agency cover, the number of agreements to be covered, and the duration of these agreements. You can review our terms and conditions and a matrix of our charges by downloading the process agent brochure.

If you would like to talk to someone in more detail about your particular enquiry, please speak to Shaheda Begum on 0044 20 7608 0011, or complete the process agency form and email it back to [email protected]  or fax to 0044 20 7608 1373.

Privacy notice to Process Agency clients

This Privacy Notice explains what to expect when we collect and process your personal information in accordance with the Data Protection Act 1998, the General Data Protection Regulation (EU) 2016/679 (`the GDPR’).

We collect your personal information directly from you when you send an enquiry to us via the contact page on our website or by telephone, or when you return our completed process agency agreement which may consist of personal identifiers such as your title, your name and your contact details including your email and postal addresses and your telephone number, and we will keep records of your contact details with us. We will not collect any Sensitive Personal Data from you.

We collect this information solely for the purposes of our performing our contract with you as your process agent, i.e. to receive service on your behalf in connection with the agreement you specified and in order for us to notify you of any service so received and to arrange with you the details and costs of forwarding this to you. Whilst our contract with you is active, we may also send you a Christmas card, but we will not contact you for any marketing purposes.

We may share your personal information with the counterparty and / or any other parties listed on the process agency agreement you signed with us. We will not share your personal data with any third parties unless this is required in connection with tax or law enforcement investigations, or suspected money laundering activities and we are by law obliged to do so.

We will keep your personal information for the duration of the contract and thereafter for a period of 6 (six) years, or as long as long as it is required.

You have the right to be informed of any personal information we hold about you, the right of access to this information, the right to have any incorrect data rectified or amended, the right to be forgotten, the right to restrict processing, the right to data portability, and the right to object. We do not make any decisions based on automatic processes. You have the right at any time to request in writing copies and information on any personal data we hold, and you may at any time request us to correct or update your personal information.

If you wish to raise a concern about our handling of your personal information, please contact Renee Trusch ([email protected]). You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

We will review this notice regularly and may update it at any time, for example in the event of changes in the law or how we operate. If there are any significant changes in the way we operate, we will provide a prominent notice on our website or send you a notification direct.